Returns & Exchanges
At INTENSE, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether it's a fit issue or a change of heart, we are committed to getting you back in the game without the hassle.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the unused items back in their original packaging, ensuring all tags and protective liners are still attached.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team verifies the condition of your return, we will issue a full refund or ship your replacement gear within 3-5 business days.